NGWA MEMBERS: The first time you sign in, your default username is your NGWA membership number and your default password is your last name in all lowercase letters. (Replace spaces and special characters with an underscore, i.e., "O'Neal" becomes "o_neal", "Smith-Kline" becomes "smith_kline".)

If you need further assistance signing in, please e-mail customerservice@ngwa.org or call 800 551.7379 (614 898.7791 outside the United States). Customer service hours are Monday-Friday 8 a.m. to 5 p.m. ET.